Sanchar Saathi: India’s New Default Cyber Safety App on All Phones

A major change is coming to smartphones sold in India. The Department of Telecommunications has announced that the “Sanchar Saathi app” will be pre-installed on every new device. This requirement applies to phones manufactured locally as well as those imported for Indian users. Here’s a clear breakdown of what this means for everyday smartphone users.

What is Sanchar Saathi?

Sanchar Saathi is a cyber safety app developed to help users stay protected from common telecom risks. It includes tools for checking handset authenticity, reporting suspicious mobile activity, and blocking stolen devices. For many people who buy second-hand phones, this app offers a way to ensure a device is genuine before purchasing.

Features of the Sanchar Saathi App

• IMEI Verification: Users can check whether a handset is genuine, cloned, or blacklisted. This is especially helpful in preventing the sale of fake or stolen phones.
• Lost or Stolen Device Reporting: The app allows users to block a lost or stolen phone, making it difficult for the device to be misused.
• Fraud Call and Message Reporting: The built-in reporting system helps users flag suspicious calls, fraud attempts, and spam messages.
• SIM Connections Check: Users can see how many mobile connections are currently registered under their name, helping prevent misuse of identity.

Why Sanchar Saathi Is Becoming a Default on All Phones

The government aims to reduce the growing number of fake handsets and cyber fraud cases. By making Sanchar Saathi a default app, users can easily check device authenticity and block compromised phones. The app must appear during the initial setup of every new phone and cannot be removed or hidden.

Manufacturers have been given a limited timeline to comply with this requirement. For phones that are already in stores or warehouses, the app will likely be added through a software update.

Design, Interface and Ease of Use

The app’s design is simple and user-friendly. It focuses on clarity rather than visual flair, making it suitable for people with different levels of digital experience. It also supports multiple Indian languages, which widens accessibility. Everything — IMEI checks, fraud reporting, and connection management — is organized in a straightforward menu-style layout.

Early Reviews and Public Response

Many users appreciate having a quick tool for checking a phone’s authenticity before buying it, especially in the second-hand market. The lost-phone blocking feature is also seen as helpful for preventing misuse.

However, there is growing conversation about privacy. Since the app is mandatory and cannot be removed, some users are concerned about long-term implications. People are questioning whether forced installations could set a trend for more preloaded apps in the future.

Price, Rollout and Availability

The Sanchar Saathi app is completely free to use. It will come pre-installed on all new phones beginning with the latest order. For existing devices, the update may be pushed by manufacturers based on compliance requirements.

Disclaimer and User Advisory

While Sanchar Saathi provides valuable tools for safety and device verification, it does not guarantee complete protection from cyber threats. Users should still follow safe online practices, avoid sharing confidential information and stay aware of suspicious calls or messages.

FAQ

What is the Sanchar Saathi app?

Sanchar Saathi is a cyber safety app that helps users verify handsets, report lost or stolen phones, and flag fraud attempts.

Will the app be mandatory on all phones?

Yes. All new phones manufactured or imported for India must have the Sanchar Saathi app pre-installed and visible during setup.

Can users uninstall the app?

No. The app cannot be removed or disabled under the new mandate.

Is the Sanchar Saathi app free?

Yes, it is free for all users and will come included at no extra cost.

Does this app completely prevent cyber fraud?

Not entirely. It helps reduce risks but users must continue practicing safe usage habits to stay secure.