Canva, Snapchat, and Prime Video Face Outage Linked to AWS Servers

Users across several countries reported issues accessing Snapchat, Canva, and Amazon Prime Video after a widespread AWS outage disrupted multiple online platforms. The outage began earlier today and affected login systems, streaming, and design tools, creating frustration among millions of users globally.

What Happened?

According to reports, the Amazon Web Services (AWS) cloud network experienced technical disruptions impacting apps that rely heavily on its infrastructure. Platforms such as Snapchat, Canva, Roblox, Epic Games, and Duolingo faced temporary downtime. Some users even reported that Alexa and Prime Video were not responding to commands or failed to load content.

Services Affected

The outage was tracked on Downdetector, where spikes in complaints were recorded for keywords like “Snapchat login,” “AWS status,” “Canva not loading,” and “Prime Video down.” The Snapchat web version also displayed intermittent errors, and several users said the app wouldn’t refresh their chat feeds.

Snapchat and Canva Users React

Users took to social media to share their experiences. Many expressed confusion, thinking the issue was limited to their devices, only to find that major services like Canva and Snapchat were affected simultaneously. Canva users reported losing access to ongoing design projects, while some Snapchat users couldn’t log in or send snaps.

Amazon Prime Video and AWS Statement

Amazon acknowledged the issue through its AWS status page, confirming that engineers were investigating a fault in one of its US data regions. The company said it was working to restore normal operations and prevent further impact on dependent services. While most users saw gradual recovery within hours, some regions continued to face slowdowns.

Price, Features, and AI Integration Impact

Although unrelated to app pricing, the outage highlights how integrated online ecosystems have become. Services like Snapchat AI features and Canva’s Magic Studio depend on cloud processing to function smoothly. When AWS servers go down, such features stop responding, causing a chain reaction across multiple platforms.

Release Date of Full Recovery

As of the latest update, AWS engineers expect full service restoration by late evening. Users are advised to clear cache or restart apps once connectivity resumes. Snapchat’s login service and Canva’s project saving feature are gradually coming back online.

Disclaimer

This article is based on ongoing reports and public data. Official AWS or company statements should be referred to for verified updates. Always check the official AWS status page before assuming downtime.