UIDAI is rolling out a revamped Aadhaar mobile app to consolidate services like downloading e-Aadhaar, ordering PVC cards and verifying identity through the app. The new app improves convenience for many routine tasks while keeping critical security checks in place.
Can you update your Mobile No via the mobile app?
At present, UIDAI requires biometric verification to add or change the mobile number linked to an Aadhaar. That means a mobile number update still needs an in-person visit to an Aadhaar Enrolment Centre or Aadhaar Seva Kendra — it cannot be completed solely from home through the app. This restriction is intended to protect the sensitivity of the mobile link to authentication OTPs.
Why UIDAI keeps in-person verification for Mobile No Update
Linking a mobile number to Aadhaar enables OTP-based authentication across many services, so UIDAI retains biometric checks (fingerprint/iris) to prevent fraudulent or unauthorized changes. While the new app expands digital conveniences, UIDAI has made clear that mobile number changes are a security-sensitive action that needs face-to-face verification.
Steps to Update Aadhaar Mobile Number (summary)
- Locate an Aadhaar Enrolment Centre/Aadhaar Seva Kendra via the UIDAI portal or app.
- Book an appointment if available, or visit the centre during working hours.
- Fill the Aadhaar Update form at the centre for “mobile number update”.
- Provide biometric authentication (fingerprint/iris) at the centre — no old mobile number or additional documents are required for the mobile number update as per UIDAI guidance.
- Collect or note the acknowledgement slip and use the Update Request Number (URN) to track status online.
PVC Card Order via the App or Website
If you need a physical, durable Aadhaar card, UIDAI offers an “Order Aadhaar PVC Card” service through its website and the Aadhaar app. You can request a PVC card using your Aadhaar number, VID, or enrolment ID; authenticate with OTP/TOTP during the process, and pay the applicable fee online. The PVC card is a secure, wallet-sized printed Aadhaar issued by UIDAI.
Practical tips (before you visit)
- Check the nearest centre and current timings on UIDAI before you go.
- Carry your Aadhaar enrolment slip or Aadhaar number for faster processing.
- If you plan to order a PVC card, ensure your registered mobile is reachable for OTP — otherwise update mobile first by visiting a Seva Kendra.
Disclaimer
This article summarises UIDAI guidance and recent media reports. For the latest official rules, booking options and service availability check the UIDAI portal or contact UIDAI support directly — processes and timelines can change.
FAQs
Q1: Can I change my Aadhaar mobile number using the new Aadhaar mobile app?
A1: No — while the new app expands many online services, changing the mobile number still requires biometric verification in person at an Aadhaar Enrolment Centre or Aadhaar Seva Kendra.
Q2: How do I order an Aadhaar PVC card?
A2: You can order a PVC card from the official UIDAI portal or the Aadhaar app by providing your Aadhaar/VID/Enrolment ID and authenticating via OTP/TOTP. Payment is done online and the card is delivered by post.
Q3: Do I need documents to update my mobile number in Aadhaar?
A3: UIDAI guidance notes that mobile number updates require biometric verification and do not generally require additional documents or the old mobile number at the centre; follow on-site instructions at the enrolment centre.
