If you’re trying to open Snapchat and facing login errors or connection issues, you’re not alone. On October 20, 2025, millions of users around the world reported that Snapchat is down. The root cause is linked to a large-scale Amazon AWS outage that disrupted several global applications, including Snapchat, Roblox, Duolingo, Canva, and Reddit.
About Snapchat
Snapchat is one of the most popular multimedia messaging apps globally, known for its disappearing photos, videos, and stories. It supports both mobile app and Snapchat Web access. Users can log in, send snaps, use filters, and chat — but on days like today, they’re struggling to log in or refresh feeds. Many users across India and other countries are seeing “Snapchat login problem” or “Snapchat server down” messages while trying to connect.
Is Snapchat Down?
Yes, Snapchat is currently facing global disruptions. According to outage trackers such as Downdetector, thousands of users reported issues with logging in, sending snaps, or viewing stories. In India, the issue is widespread, with most reports showing login errors and server timeouts.
- Users cannot log in or verify their accounts (“Snap login” failure).
- Feeds are not loading, showing “Tap to retry” messages.
- Uploading snaps or using “Snapchat Web” is failing to connect.
- Downdetector charts show a major spike in user complaints today.
Users across platforms, including iOS, Android, and desktop browsers, are all affected, confirming that this is a backend issue rather than a device-specific problem.
Amazon AWS Outage and Its Impact
The major cause behind the disruption is an Amazon AWS outage. AWS (Amazon Web Services) powers much of the internet’s infrastructure — from cloud databases to storage
and networking systems. On October 20, AWS reported service disruptions in one of its core regions, leading to problems for dozens of apps and websites that rely on it.
The AWS outage affected services such as:
- Snapchat – login, story uploads, and feed refresh issues
- Roblox – unable to join servers or load gameplay
- Duolingo – lessons and progress not syncing
- Canva – users unable to load designs
- Amazon Prime Video and Alexa – streaming and voice services partially down
- Reddit and Epic Games services – connection problems and errors
Since Snapchat uses AWS infrastructure for its login systems, image delivery, and chat servers, the outage caused widespread failure across both mobile and desktop users. The issue was first noticed early Monday morning and gradually spread across regions, including India.
Snapchat Not Working in India?
Yes, users across India are experiencing problems with Snapchat today. Many report being unable to log in, refresh chats, or send Snaps. Even Snapchat Web is showing errors such as “server not responding.” On Downdetector, India remains one of the top-reported regions for Snapchat downtime.
While some users thought it might be a local internet or device issue, it’s actually a global problem linked to the AWS outage. As AWS engineers work to restore services, apps like Snapchat are expected to return gradually over the next few hours.
What You Can Do
- Wait for AWS to fully restore its cloud services — the fix is server-side.
- Check Downdetector Snapchat for live updates and user reports.
- Visit the AWS status page for official service recovery updates.
- Restart Snapchat or try logging in again later when the servers are stable.
- Avoid reinstalling the app or changing account settings until the issue is resolved.
Disclaimer
This article is for informational purposes only and is based on publicly available outage updates. Users should refer to official AWS and Snapchat channels for confirmed service status. Temporary outages like this are usually resolved within hours as cloud providers stabilize their systems.
FAQs
Q1. Why is Snapchat not working today?
Snapchat is down because of a large-scale Amazon AWS outage that affected multiple cloud services and applications worldwide, including Snapchat, Reddit, and Roblox.
Q2. Is the AWS outage affecting other apps too?
Yes. Several popular services such as Duolingo, Canva, Epic Games, Amazon Prime Video, and Alexa also faced downtime today due to the AWS disruption.
Q3. When will Snapchat start working again?
AWS engineers have begun restoring affected regions, and services are coming back gradually. Snapchat should resume normal operations once AWS fully recovers.
